About Us
Our Commitment to Craftsmanship and Reliability
A Message from our President, Dan Smith.
"The Why"
City Neon has been serving businesses and communities for more than six decades. When I acquired the business, my goal was not simply to continue that legacy, but to build upon it by creating an organization defined by craftsmanship, process, technology, and reliability. Signage is more than a product. It represents the identity of a business and how it presents itself to the world. At City Neon, we take that responsibility seriously.
Every project we design, manufacture, and install carries our name and reflects the standards we hold ourselves to as professionals. Our success is built on skilled people, disciplined processes, and modern tools that allow us to deliver high-quality work consistently. We believe great organizations are not defined by the equipment they own, but by the systems they operate and the commitment of the people behind them.
The principles outlined in the mission statement, vision statement, core values, operating pillars, and operating philosophy represent how we operate as an organization. They guide how we make decisions, how we work together, and how we serve our clients. As we continue to grow and evolve, these values will remain the foundation that allows us to build an organization our team is proud to be part of while earning and maintaining the trust of our valued clients.
Ready to bring your brand to life?
Our Mission
We help businesses stand out through exceptional commercial signage delivered with skilled craftsmanship, disciplined processes, modern technology, and reliable execution.
Our Vision
To build the most respected and operationally excellent signage organization in our markets through exceptional people, disciplined processes, modern technology, and reliable execution.
Pillar One - Craftsmanship
Craftsmanship is the foundation of our work. Every sign we design, manufacture, and install represents our reputation and our standards. We believe quality work requires skilled people, attention to detail, and pride in the finished product. Our team approaches each project with the mindset that the work leaving our shop reflects who we are as professionals.
Pillar Two - Process Discipline
Great organizations operate with discipline. At City Neon USA we follow defined processes that allow projects to move from concept to installation efficiently and predictably. Clear workflows, defined responsibilities, and structured planning reduce chaos and allow our team to focus on execution. Discipline in our processes ensures that we deliver consistent results for our clients.
Pillar Three - Technology
We embrace technology as a tool that strengthens craftsmanship and improves efficiency. From modern fabrication equipment to production management systems and design tools, technology helps us deliver better results faster. We continually evaluate and adopt systems that improve visibility, scheduling, communication, and operational performance.
Pillar Four - Reliability
RELIABLE
CONSISTENT
PROVEN
Our clients depend on us to deliver. Reliability means doing what we say we will do, honoring our commitments, and standing behind our work.
By combining skilled people, proven processes, and modern technology, we create an organization clients trust to deliver signage projects from concept through installation and ongoing service.
60+
Years of Signage Experience
End-to-End
Design + Fabrication + Installation
Thousands
of Projects Completed
Local Roots
Growing Beyond
Meet the GlowGetters
The talented team lighting up every project with skill, heart, and a whole lot of passion.
Trusted By Leading Brands
For decades, businesses both near and beyond our hometown have trusted City Neon to bring their brands to life. From local favorites to regional leaders, these clients inspire us to deliver exceptional quality and service with every project. As we continue to grow and extend our reach, we look forward to partnering with even more businesses ready to shine.
