top of page
City Neon Logo

The Tri-State’s Largest Full Production Sign Shop Since 1963

Privacy Policy

City Neon Privacy Policy

Effective Date: August 1, 2025

Information We Collect

This information is collected only when voluntarily submitted through our website forms.

  • Contact information (name, email address, phone number)

  • Business information (company name, billing details)

  • Tax-related information provided for client setup and billing purposes, such as Employer Identification Numbers (EINs) or W-9 documents

  • Project-related details and communications

  • We may also collect limited, non-personal website usage data through analytics tools to improve website performance.

How We Use Your Information

Information collected through our website is used solely for legitimate business purposes, including:

  • New client intake and account setup

  • Billing, invoicing, and tax reporting

  • Project communication and coordination

  • Internal recordkeeping

We do not sell or rent your information.

How Your Information Is Stored and Protected

Information submitted through our website is transmitted securely and stored using Wix’s secure infrastructure. Access to submitted information is limited to authorized City Neon personnel who require it for business operations.

Sensitive information is retained only as long as necessary to fulfill its intended business purpose and is removed or securely archived when no longer required.

Sharing of Information

We may share information only with trusted service providers as necessary to operate our business, such as:

  • Accounting and invoicing services

  • Professional advisors (as required)

These parties are permitted to use the information only for the services they provide to City Neon.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

City Neon
info@cityneon.com
304.599.1852

bottom of page